Weekend chat cover, a backlog of tickets, help articles for the question your team answers fifty times a week. Describe the coverage you need and support teams send proposals.
Agencies and independent specialists with public profiles. Every one of them is sent your brief when you post.
Inbox, calendar and support cover across time zones
Manila, PhilippinesTeam of 11-50
$28/hr
A team of trained assistants covering inboxes, calendars, data entry and live chat. We follow your macros and playbooks, and send a handover note at the end of every shift.
Admin & assistance · Customer support
The facts a provider needs to give you a real price instead of a guess. Write it in your own words: the brief writer turns it into scope and deliverables, asks about anything missing, and you can edit every line before it goes out.
Start the briefSomething else? Write to hello@taskedwright.com.
Name it in the brief (Zendesk, Intercom, Freshdesk, Gorgias) and ask for experience with it. They work in your account, so you keep the history and can step in any time.
You set the budget when you post, as a fixed price or an hourly rate, and providers quote against the brief. Taskedwright doesn't suggest prices, and posting and hiring are free for companies. You agree terms and pay your provider directly.
The brief goes to every provider who lists Customer support as a category, and it appears on the open task board. You compare their proposals side by side, message them, and accept the one you want.
List Customer support as a category and new briefs in it are sent to you, with the budget, timeline and deliverables spelled out. Free to join, free to send a proposal.
Posted 6 days ago · Customer support
HourlyBudget: $18 - $26/hrTimeline: 3 months, weekends only
We get 40-60 customer chats each weekend through Intercom, mostly order tracking and subscription changes. We need someone to cover Saturday and Sunday, 9am to 5pm Eastern, using our help-centre macros. Done means weekend chats answered within 10 minutes and anything unusual handed over on Monday.
Proposals: None yet